Privacy Policy

This Privacy Policy explains how Aroma Queen collects and uses personal data when you visit aromaqueen.nu or contact us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable national data protection law.

1. Data controller

Aroma Queen
Email: hello@aromaqueen.nu

2. What data we collect

Contact form and email. When you contact us, we process the information you provide: your name, company name, business email address, website (optional), the service you are interested in and your message.

Technical data. When you visit the website, our hosting provider automatically processes technical information such as your IP address, browser type, the pages requested and the time of the request (server logs). This is necessary to deliver the website securely.

3. Why we process your data and on what legal basis

• To respond to your inquiry and discuss a possible collaboration — based on steps taken at your request prior to entering into a contract (GDPR Art. 6(1)(b)) and our legitimate interest in responding to business inquiries (Art. 6(1)(f)).
• To operate, secure and improve the website — based on our legitimate interest (Art. 6(1)(f)).
• To comply with legal obligations, such as bookkeeping requirements, where we enter into a customer relationship (Art. 6(1)(c)).

4. Recipients and processors

We do not sell your personal data. We use trusted service providers that process data on our behalf, such as our website hosting provider and email provider. These providers act as data processors under data processing agreements.

The website loads fonts from Google Fonts (Google Ireland Ltd.). When a page loads, your browser connects to Google's servers, which means your IP address is transmitted to Google. See Google's privacy policy for details.

If data is transferred outside the EU/EEA, we ensure an appropriate transfer mechanism is in place, such as the EU Standard Contractual Clauses or the EU–US Data Privacy Framework.

5. How long we keep your data

We keep inquiries for as long as needed to handle your request and any follow-up dialogue, and generally no longer than 12 months after our last contact, unless a customer relationship is established. Server logs are kept for a short period by our hosting provider for security purposes.

6. Your rights

You have the right to request access to, rectification or erasure of your personal data, to restrict or object to processing, and to data portability. Where processing is based on consent, you can withdraw your consent at any time. To exercise your rights, contact us at hello@aromaqueen.nu.

You also have the right to lodge a complaint with a supervisory authority. In Denmark this is Datatilsynet (datatilsynet.dk).

7. Cookies

See our Cookie Policy.

8. Changes

We may update this policy when our services or legal requirements change. The latest version is always available on this page.